Do you get frustrated with late paying customers?

You know you should be following up on unpaid invoices. The problem is finding the time when you’re running everything else. The conversations feel uncomfortable, and you’d rather focus on delivering great work than chasing money.

You look profitable on paper, but your bank balance tells a different story. Money you’ve already earned is sitting in someone else’s account instead of yours, and you don’t have the time or headspace to fix it.

Let's Get You Paid

"Put simply, it is one less thing for us to think about."

Gaynor Hutton, The Numbercrunchers

Often chasing invoices falls to whoever seems like the closest fit

The bookkeeper handles money, so they can chase invoices. The receptionist talks to clients, so they can make the calls. The office manager does everything else, so they can do this too. But it gets added on top of an already full role, and for most people those conversations feel uncomfortable. So when things get busy and something has to give, that’s the thing that goes to the bottom of the pile.

Inconsistent follow-up means clients learn they can pay late

When nothing happens, they learn late payment is acceptable

Reduce your overdue invoices by up to 95%

That’s what working with us can look like. Money arrives faster and more predictably. The mental load of keeping on top of who owes what and when to chase disappears. You get your time back to focus on running and growing your business.

We care about getting the right outcome for your business, but because it’s not our money, we can have those conversations without the stress and emotion that makes them so hard to have yourself.

The result is money in your account that would otherwise still be sitting in someone else’s.

Take Back Control

"I do not worry from month to month about outstanding debt, I just notice more money in the bank account."

Peter Jones, The HR Dept

How we handle your credit control

Think of us as an extension of your business. You process the invoice, and we take it from there. Our approach is calm, professional, and empathetic – firm but fair. We get results without being aggressive or heavy-handed.

We add notes to your accounting software as we go, so you can see exactly what’s happening. If you’d like regular reports, we can provide those too.

"We wanted our clients to feel nurtured and looked after, not pressured. Nicki and her team have absolutely fulfilled this."

Anita Jaynes, The Business Exchange

See for yourself the impact of outsourcing your credit control to us

Just enter your current value of overdue invoices to see what sort of diffence we could make to your bank balance

Aged Debt Reduction Calculator

See what kind of results you could achieve

Total Overdue Amount £

Based on typical client outcomes in the first 6 months

Conservative outcome (51% reduction)

£0.00

Optimum outcome (95% reduction)

£0.00

Results typically achieved within 6 months

Results assume collectable debt (not disputed or with insolvent debtors)

"Your in-depth knowledge and strategic approach have streamlined our processes, reduced late payments, and significantly improved our cash flow."

Julian Lewis, Abundant Referrals

What it costs

Outsourced credit control is charged at £50 + VAT per hour, starting from a minimum of 2 hours per month (£100 + VAT per month).

How much time you need depends on your monthly invoice volumes and how many typically fall overdue. If you have an existing backlog, we may need extra time initially to clear that. We’ll talk through what makes sense for your business in a discovery call.

This is an ongoing service with a 6-month minimum term. Credit control works through consistency – six months gives us time to build relationships with your clients and re-educate them about payment expectations.

Book Your Discovery Call