Terms and Conditions

Having clear, current, relevant, terms and conditions is part of the ‘belt and braces’ set along with your credit policy.

These are the way in which you clearly communicate the responsibilities and expectations set out in your credit policy so that your clients know what to expect and there are no surprises.

If you answer yes to any of the following questions, you need to get them in place as soon as possible.

• Are you running your business without formal Ts and Cs?
• Are you worried your Ts and Cs are out of date?
• Are you concerned your Ts and Cs don’t go far enough?

Terms and conditions are important. In fact, we can’t stress how important they are, not only for your business but for your clients and your suppliers. Terms and conditions set out clear responsibilities for you and for your clients, so there can be no misunderstanding or unpleasant surprises.

How can Confident Cashflow help me with my Ts and Cs?

We start by talking to you about your business, what you do and who you want to work with. We talk to you about your risk tolerance, and about how and when you want to be paid.

Once this research is complete, we create a set of terms and conditions which are perfectly suited to your business.

Every business is different and so our service ranges from

Simply looking at your terms and conditions and advising whether they are comprehensive or whether they need changing
Revising your current terms and conditions to bring them up-to-date
If you have no terms and conditions, we can write them from scratch.

What our clients say

"Nicki helped me by putting together a really comprehensive set of terms and conditions for me to use with my clients. She was so proactive and asked me questions that made me really think through my risks and put mitigations in place that were easy to understand (for me and my clients). She's a really down to earth, pragmatic and ethical operator. I'm really happy working with her and happily highly recommend her to others. You can trust her completely to do the right thing for you and your business."

Pippa - HR Consultant
"Nicki was recommended to me as I needed some help with my Ts & Cs. She asked a lot of questions to find out exactly what it was I needed, she explained what was missing and what she could improve on. Nicki is very knowledgeable and thorough and she produced a set of easy to understand Ts & Cs that I feel confident sending to my clients. I'd highly recommend Nicki's services."

Jo - VA
"Nicki had been recommended for Terms & Conditions by many people and as ours needed rewriting I contacted Nicki for help.

Our old document had been cobbled together from online templates and difficult clients and was not fit for purpose.

Nicki asked questions that I didn't even know I needed to answer and wrote a whole new set of T&Cs for my website business that I now feel confident covers both us and our clients.

I would highly recommend Nicki for her fantastic knowledge and service."

Holly - Web Designer
"Having had a number of bad experiences with customers quibbling over invoices etc I knew it was time I had some solid T's and C's written. A business owner local to me recommended Nicki's services to me. I was not disappointed. Nicki's professional and friendly manner enabled her to quickly get a grasp of my business and what was required in 'legal speak' for the T's and C's. With no fuss or complications she put together just what was needed and at a reasonable price. I can now move ahead with confidence in my business knowing I am protected by professionally written T's and C's. Thank you Nicki."

Matt - Electrical Contractor