Terms and Conditions

Having clear, current, relevant, terms and conditions is part of the ‘belt and braces’ set along with your credit policy.

These are the way in which you clearly communicate the responsibilities and expectations set out in your credit policy so that your clients know what to expect and there are no surprises.

If you answer yes to any of the following questions, you need to get them in place as soon as possible.

• Are you running your business without formal Ts and Cs?
• Are you worried your Ts and Cs are out of date?
• Are you concerned your Ts and Cs don’t go far enough?

Terms and conditions are important. In fact, we can’t stress how important they are, not only for your business but for your clients and your suppliers. Terms and conditions set out clear responsibilities for you and for your clients, so there can be no misunderstanding or unpleasant surprises.

How can Confident Cashflow help me with my Ts and Cs?

We start by talking to you about your business, what you do and who you want to work with. We talk to you about your risk tolerance, and about how and when you want to be paid.

Once this research is complete, we create a set of terms and conditions which are perfectly suited to your business.

Every business is different and so our service ranges from

  • Simply looking at your terms and conditions and advising whether they are comprehensive or whether they need changing
  • Revising your current terms and conditions to bring them up-to-date
  • If you have no terms and conditions, we can write them from scratch.

What our clients say

  • "Nicki helped me by putting together a really comprehensive set of terms and conditions for me to use with my clients. She was so proactive and asked me questions that made me really think through my risks and put mitigations in place that were easy to understand (for me and my clients). She's a really down to earth, pragmatic and ethical operator. I'm really happy working with her and happily highly recommend her to others. You can trust her completely to do the right thing for you and your business."

  • "We asked Nicki for specific advice from a contractual perspective and a tricky situation to navigate. Nicki advised us firstly on what she could do, what it would cost, how quickly she could turn this work around and then met a VERY tight deadline in helping us move forward to resolution. It was such a relief to have this kind of support available and we honestly wish we had started with Nicki - I cannot recommend Nicki's services highly enough - her communication and clear requirements on what we needed to provide were outstanding - thank you for this amazing first class service!"

  • "I asked Nicki to draw up some Ts & Cs for my business and she absolutely delivered. She did her research so she could fully understand my sector, asked pertinent questions and produced Ts & Cs which are spot on. She's very professional to work with, listens and is hugely likeable. Most importantly, I now have peace of mind that I am covered for eventualities."

  • "Nicki very carefully and patiently took a look at my Ts and Cs, safe to say they were a little bit of a mess. She challenged me and made me feel confident in her knowledge and expertise.
    I know have explicit Ts and Cs that reflect my business and have complete confidence in any job going forward that these are compliant and do their correct job! I would highly recommend Nicki to anyone."

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