Terms and Conditions

Having clear, current, relevant, terms & conditions is part of the ‘belt & braces’ set along with your credit policy.

These are the way in which you clearly communicate the responsibilities & expectations set out in your credit policy so that your clients know what to expect & there are no surprises.

If you answer yes to any of the following questions, you need to get them in place as soon as possible.

• Are you running your business without formal Ts & Cs?
• Are you worried your Ts & Cs are out of date?
• Are you concerned your Ts & Cs don’t go far enough?

Terms & conditions are important. In fact, we can’t stress how important they are, not only for your business but for your clients & your suppliers. Terms & conditions set out clear responsibilities for you & for your clients, so there can be no misunderstanding or unpleasant surprises.

How can Confident Cashflow help me with my Ts & Cs?

We start by talking to you about your business, what you do & who you want to work with. We talk to you about your risk tolerance, & about how & when you want to be paid.

Once this research is complete, we create a set of terms & conditions which are perfectly suited to your business.

Every business is different & so our service ranges from

Simply looking at your terms & conditions & advising whether they are comprehensive or whether they need changing
Revising your current terms & conditions to bring them up-to-date
If you have no terms & conditions, we can write them from scratch.

What our clients say

"Nicki helped me by putting together a really comprehensive set of terms & conditions for me to use with my clients. She was so proactive & asked me questions that made me really think through my risks & put mitigations in place that were easy to understand (for me & my clients). She's a really down to earth, pragmatic & ethical operator. I'm really happy working with her & happily highly recommend her to others. You can trust her completely to do the right thing for you & your business."

Pippa - HR Consultant
"Nicki was recommended to me as I needed some help with my Ts & Cs. She asked a lot of questions to find out exactly what it was I needed, she explained what was missing & what she could improve on. Nicki is very knowledgeable & thorough & she produced a set of easy to understand Ts & Cs that I feel confident sending to my clients. I'd highly recommend Nicki's services."

Jo - VA
"Nicki had been recommended for Terms & Conditions by many people & as ours needed rewriting I contacted Nicki for help.

Our old document had been cobbled together from online templates & difficult clients & was not fit for purpose.

Nicki asked questions that I didn't even know I needed to answer & wrote a whole new set of T&Cs for my website business that I now feel confident covers both us & our clients.

I would highly recommend Nicki for her fantastic knowledge & service."

Holly - Web Designer
"Having had a number of bad experiences with customers quibbling over invoices etc I knew it was time I had some solid T's & C's written. A business owner local to me recommended Nicki's services to me. I was not disappointed. Nicki's professional & friendly manner enabled her to quickly get a grasp of my business & what was required in 'legal speak' for the T's & C's. With no fuss or complications she put together just what was needed & at a reasonable price. I can now move ahead with confidence in my business knowing I am protected by professionally written T's & C's. Thank you Nicki."

Matt - Electrical Contractor