I’m no expert in the psychology of change. Having managed teams through change and watched clients have to do the…

Over the years, I have discovered that credit control means different things to different people. Whilst the underlying principle of…

I hear many businesses use the term proforma invoice without really understanding what that means. What many actually mean is…

A business must make sales. It must also protect its profits & continuity by avoiding overdue & bad debts. Some…

I’ve been asked this question several times over the years. Or it’s been said as a statement to me: I…

Treating all customers the same will not get you the best results when it comes to getting paid on time.…

Who doesn’t love the prospect of a new customer? But are all prospects created equal? No Choosing the right customers…

If you Google ‘what customer information to collect,’ I can guarantee most of the answers will be from a marketing…

I’m proud to introduce you to our framework, The Five Pillars of Confident Cash Flow. I have to admit; it…

You’re rocking it! You’ve made your first, second or even fifth million (turnover, that is), and on paper, you’ve made…

As a business owner or c-level executive, you may be passionate about what you do, but fundamentally you work to…

With more frequency than I would like when I tell people that I help businesses with late payment issues, they…