You’ve chased and chased and still not been paid! What’s next? When you’ve done all you can to chase a…

I’m no expert in the psychology of change. Having managed teams through change and watched clients have to do the…

Over the years, I have discovered that credit control means different things to different people. Whilst the underlying principle of…

I hear many businesses use the term proforma invoice without really understanding what that means. What many actually mean is…

A business must make sales. It must also protect its profits & continuity by avoiding overdue & bad debts. Some…

I’ve been asked this question several times over the years. Or it’s been said as a statement to me: I…

Treating all customers the same will not get you the best results when it comes to getting paid on time.…

Who doesn’t love the prospect of a new customer? But are all prospects created equal? No Choosing the right customers…

If you Google ‘what customer information to collect,’ I can guarantee most of the answers will be from a marketing…

I’m proud to introduce you to our framework, The Five Pillars of Confident Cash Flow. I have to admit; it…

You’re rocking it! You’ve made your first, second or even fifth million (turnover, that is), and on paper, you’ve made…

As a business owner or c-level executive, you may be passionate about what you do, but fundamentally you work to…