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Change Management – How to Involve Your Team in Process Improvement
I’m no expert in the psychology of change. Having managed teams through change and watched clients have to do the…
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Credit Control Myths Busted
Over the years, I have discovered that credit control means different things to different people. Whilst the underlying principle of…
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What is a Proforma Invoice?
I hear many businesses use the term proforma invoice without really understanding what that means. What many actually mean is…
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How to Write a Credit Policy
A business must make sales. It must also protect its profits & continuity by avoiding overdue & bad debts. Some…
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Why Do You Need Terms & Conditions?
I’ve been asked this question several times over the years. Or it’s been said as a statement to me: I…