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Purchase Order Numbers: The Bane of a Credit Controller’s Life!
Read moreWell, that may be a slight exaggeration, but they can certainly cause frustration. What Are Purchase Order Numbers, And Why…
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Customer Creditworthiness: Can Pay, Will Pay?
Read moreWho doesn’t love the prospect of a new customer? It’s easy to get carried away with the excitement of adding…
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Why Automation Isn’t the Magic Wand for Credit Control in Small Businesses
Read moreWe’ve come a long way since I started working as a credit controller. I knew what I had to chase…
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The Mindset Shift Business Owners Need to Get Paid Quicker
Read moreDo you have the right mindset to get paid quicker? “Cash is King” and “a sale is not a sale…
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Can AI Write Your Terms & Conditions?
Read moreTalk of AI is on everybody’s lips, and if you haven’t played with ChatGPT yet, you’re missing out on an…
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Why Use Trade Credit Limits?
Read moreAnyone with a credit card should be familiar with credit limits. It’s the maximum amount of credit your card provider…
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What Can You do If Your Invoice Doesn’t get Paid?
Read moreYou’ve chased and chased and still not been paid! What’s next? When you’ve done all you can to chase a…
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Change Management – How to Involve Your Team in Process Improvement
Read moreI’m no expert in the psychology of change. Having managed teams through change and watched clients have to do the…
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Credit Control Myths Busted
Read moreOver the years, I have discovered that credit control means different things to different people. Whilst the underlying principle of…
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What is a Proforma Invoice?
Read moreI hear many businesses use the term proforma invoice without really understanding what that means. What many actually mean is…
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How to Write a Credit Policy
Read moreA business must make sales. It must also protect its profits & continuity by avoiding overdue & bad debts. Some…
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Why Do You Need Terms & Conditions?
Read moreI’ve been asked this question several times over the years. Or it’s been said as a statement to me: I…