Outsourced Credit Control

Do you get frustrated with late paying customers?

Do you have a handle on what money is owed to you and by whom?

Do you struggle to find time to follow up invoices, or chase late payments?

We know many businesses don’t have a credit control system – credit control may only be discussed when cash flow is poor. We also know many business owners don’t have time to follow up invoices or chase late payments. And we know many feel uncomfortable about contacting clients and asking for debts to be settled.

If your business’s bank balance is suffering due to unpaid invoices, credit control really should be high on the agenda.

This is where Confident Cashflow can help. Whether yours is a business to business, or a business to consumer organisation, with outsourced credit control, you don’t have to worry.

How we can help with your credit control

By involving Confident Cashflow, your invoicing process will be seamless and the risk of late payments reduced.

Our outsourced credit control service can be ongoing or a short-term project to get you back up to date, whatever suits you and your business. If the situation requires, we can recommend debt collectors or talk to you about invoice factoring or invoice discounting.

If you would like to discuss outsourced credit control, please get in touch with Confident Cashflow. We make sure your money is in your bank account and not in your clients’.

We get involved as early as possible, to minimise the chances of late payments
We work closely with you to help improve processes to minimise the need for chasing
We act as your agent, removing the emotional side of making that awkward phone call
Our professional and polite approach often leads to improved client relations.

"From our first chat through to me engaging Nicki’s service to help us get owed money from someone else’s account and into our own. I found Nicki to be thorough and a great communicator, happy to have those awkward conversations with our customers who just aren’t paying and ask why they haven’t and when will we receive payment."
"When we hired Nicki and Confident Cashflow we had a lot of problems with credit control and hence our cash flow. People weren’t paying us, we had no processes or consistency in chasing debt and we were getting farther and farther behind. We were feeling anxious and overwhelmed and didn’t really know where to start to clear things up. When Nicki came in it was like a weight was lifted off our shoulders. She was calm and got to work straight away, re-educating our customers and getting systems and processes in place so that we could eventually take things back over ourselves. Our situation today is very different. We have our cash flow working and feel like everything is under control, so much so that we don’t need Nicki’s help anymore! If you are struggling to manage cash flow then I would highly recommend Nicki and Confident Cashflow to get you sorted."